son4d Privacy Policy
This page describes what we collect when you use son4d and how we keep that data protected. Indonesia's fintech and gaming sectors have grown rapidly in recent years, driving stronger data-handling expectations across platforms. We at son4d take these expectations seriously and follow standard data-protection practices in how we handle your account information, payment details, and engagement records.
Our son4d platform processes your data for account registration, payment verification, game settlement, and compliance review. We do not share your personal information with third parties except where necessary for payment processing or legal compliance. You have the right to request access to your data, correct inaccuracies, and understand how we use your information.
If you have questions about how son4d handles your data, this policy provides transparency on our practices. If you do not agree with our data-handling approach, you should not create an account with us.
What Data We Collect on son4d
We collect several categories of information when you use son4d. First, we collect identity data during account registration: your full legal name, date of birth, national ID number, email address, and phone number. Second, we collect identity verification documents: a clear photograph of your ID card and proof of residence (such as a utility bill or bank statement from the past three months).
Third, we collect payment information: the payment method you select (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), your account details associated with that method, and transaction history including deposit and withdrawal records. We do not store your full payment credentials (card numbers, PINs) directly on son4d servers — these are processed through secure third-party payment gateways.
Fourth, we collect gameplay data: which games you engage with (Liga 1 markets, live-dealer tables, slot games, or esports), your predictions or bets, game outcomes, and your account balance history. This data is stored to support settlement, dispute resolution, and account statements.
Fifth, we collect technical information: your IP address, browser type, device type, and access timestamps. We use this data for security monitoring, fraud detection, and troubleshooting platform issues.
How We Use Your Data on son4d
We use identity data to verify your eligibility under applicable law and to create your son4d account. We use payment and identity documents to comply with Know Your Customer (KYC) regulations and to prevent fraud. Our compliance team reviews these documents during onboarding and may request additional information if verification gaps appear.
We use payment information to process your deposits and withdrawals. When you request a withdrawal on son4d, we transfer funds to your original payment method — we do not store your payment credentials permanently. Payment gateways retain transactional records separately.
We use gameplay data to settle game outcomes, calculate your account balance, and generate transaction statements for you. If a dispute arises — for instance, you believe an outcome was incorrect during a Liga 1 market or live-dealer round — our son4d team uses this data to investigate.
We use technical and device data to detect fraud, prevent unauthorized access, and identify platform security issues. If we notice unusual activity on your account (for example, login attempts from unfamiliar locations during major tournament windows like Piala AFF or Idul Fitri), we may temporarily restrict access and require additional verification before restoring it.
We at son4d use your data only for the purposes you authorize when you create your account. We do not sell or monetize your personal information to third-party advertisers.
Third-Party Data Processors on son4d
We share your data with third parties only when necessary for your account to function or when required by law. Specifically, we share payment and identity information with our payment processors (fintech providers and banks) to execute your deposits and withdrawals. These processors operate under their own privacy policies, which you should review.
We may share limited account data with our compliance and anti-fraud partners to detect suspicious activity and ensure we meet regulatory requirements. We do not share your gaming history or account balance with these partners — only the minimum data necessary for security checks.
We may disclose your data to law enforcement, tax authorities, or courts if we receive a valid legal request or court order. We do not have discretion to refuse such requests — we comply with applicable law.
Our son4d servers may be located outside Indonesia. Your data may therefore be processed in other jurisdictions, each with different data-protection standards. By using son4d, you consent to this cross-border data transfer. If you have concerns about international data handling, contact our privacy team before creating an account.
Your Rights on son4d
You have the right to request a copy of all personal data we hold about you. You can make this request by contacting our support team via email. We will compile your data and provide it in a readable format within ten business days.
You have the right to correct inaccuracies in your data. If your address is outdated or your registered name is incorrect, contact our compliance team and we will update your account record. Note that some data (such as your ID number) may be locked once verified for security reasons.
You have the right to request account deletion. However, we may retain your data for compliance and legal reasons even after you close your account — typically for a period of five years — to meet tax and regulatory obligations. We will delete data we are not legally required to keep.
You have the right to withdraw consent to data processing. If you no longer want us to process your data, you can request that we disable your account. However, you will not be able to access son4d services once consent is withdrawn.
Cookies and Tracking on son4d
Our son4d platform uses cookies to maintain your session and remember your login status. These are functional cookies — they do not track your behavior outside son4d. We do not use cookies to build an advertising profile or to track you across other websites.
We use analytics cookies to measure how users navigate son4d — for instance, which game categories are most accessed, where users encounter friction during account setup, or which payment methods are most popular in Jakarta, Surabaya, or Bandung. These analytics are aggregated (not linked to individual users) and help us improve the platform.
You can disable cookies in your browser settings, but doing so may prevent son4d from functioning correctly.
Data Security and Policy Updates on son4d
We protect your data using industry-standard encryption, firewalls, and secure authentication. However, we cannot guarantee absolute security — no online system is completely risk-free. If you suspect unauthorized access to your son4d account, contact our support team immediately.
We may update this privacy policy periodically. When we make material changes, we will notify you via email or by posting a notice on our site. Your continued use of son4d after a policy update constitutes acceptance of the updated terms.
If you have questions about this privacy policy or about how son4d handles your data, contact our team at our support email address. We respond to privacy inquiries within five business days.